Psych-Cares FAQs:
Get Answers About Mental Health

Have questions about mental health or therapy? Psych-Cares' FAQs answer common concerns
about anxiety, depression, treatment options & more.

Q. Do I need a referral to see a therapist?

No, you don't. You can reach out to book an appointment or book an appointment online- we call this self-referral

Q. I'm worried about my parents, spouse, doctor, or employer finding out I am in therapy.

As therapists, it is our ethical and legal responsibility to ensure that what you bring to therapy, and the fact that you are a client is protected. Not only that, but each therapist here at Psych Cares truly cares about each and every one of our client's, and we would never disrespect your wishes. During our initial appointment we will talk about confidentiality, consent, and the limitations of confidentiality. There are some scenarios that we do have a legal and ethical obligation to share time-sensitive information, for various reasons. Some include but are not limited to, if we believe you are at risk of harming yourself, if we believe that a person under 18 is at risk, and so forth.

I don’t live in Karachi, can I still take therapy with Psych Cares?

Of course! We have given therapy to clients from all over Pakistan and even from different coties of the world. Being able to attend therapy appointments through a secure video platform makes therapy easily accessible to those outside of Karachi.

Q. What should I expect with my first visit to psych cares for consultation?

At psych Cares your initial session involves:
Consultation Session:
The consultation session with the client involves our consultant gathering information regarding the issues or problems that have brought the client into therapy, as well as preliminary information regarding personal and family history.
Self-Report Measures:

  • - 2-3 self-report measures are administered by the clients.
  • - These measures help gain further insight into the client's situation.

Q: How long are therapy sessions at Psych Cares?

Answer:Therapy sessions at Psych Cares are typically 45 minutes long

What if I change my mind and I do not want to continue?

Treatment is voluntary to you and you can terminate treatment at any time. We always encourage clients to discuss if they feel treatment is not working so that we can either address the issue by changing the therapy approach or perhaps recommend you to another clinic or resource. However, any fees already paid for sessions are non-refundable.

What if I need to cancel an appointment?

When you make an appointment at Psych Cares, your therapist sets aside a specific timeslot just for you. If you must cancel or change your appointment, it is important to contact front desk at least 24 hours in advance so that we can offer your timeslot to someone else. If you do not cancel your appointment 24 hours in advance, you will be charged the full hourly rate for your missed appointment. Under certain extenuating circumstances (e.g. medical illness, family emergency, dangerous weather conditions, etc.), fees for missed or cancelled sessions may be waived.

How often and how long should I come to therapy?

  • Bi-weekly appointments are strongly encouraged.
  • Number of sessions needed depends on many factors as there is no fixed number of sessions for recovery. (It varies according to the case and goals of each client.)

Are there any risk of therapy?

Therapy can stimulate painful memories, unanticipated changes in your life, and uncomfortable feelings like sadness, guilt, anger, frustration, loneliness, and helplessness. In some cases client’s symptoms become worse during the course of therapy, before getting better.

Are sessions audio or video recorded?

Recording of any kind, whether audio or video, by the client or therapist during sessions is strictly prohibited under any circumstances.
Please note: no cameras in the therapy room; cameras are only installed in the hallway for security purposes.

Q. How is my case referred to a therapist, and how is the therapist chosen for me?

Answer: Your case is referred to a therapist based on the expertise required for your specific needs. The initial session with our consultant and the pre-assessment process allow us to gather comprehensive information, enabling us to make an informed decision about the therapist best suited to address your concerns.

What is the difference between a psychologist, and a psychiatrist ?

Psychologists, psychiatrists both provide psychotherapy. Their training and licensing requirements are different. Of both designations, psychologists have the most extensive training in psychotherapy and mental health diagnosis, and the majority of research and development of effective psychotherapy approaches are conducted by psychologists.

Do you prescribe medications?

Psychologists are not trained or licensed to prescribed medications. However, we are not against taking psychiatric medications, and work in consultation with other healthcare providers such as your family physician or psychiatrist who are prescribing and managing your medications.

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